City and Borough of Juneau
155 S. Seward Street
Juneau, Alaska 99801
tel. 907-586-5240
fax 907-586-5385
http://www.juneau.org

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Questions Posted to "Ask a Dispatcher"


Q. You keep saying this site isn't monitored in real time. Does that mean I have to actually call Dispatch to report a problem?


Dear Juneau Resident,

That is correct! This service was developed to address general and frequently asked questions from the public that maybe people didn't want to tie up an emergency dispatcher to answer. Also, sometimes dispatchers were too busy to take time and research to answer 'quality of life/ type questions. The disclaimer at the start of this service reminds people this forum is not for emergencies or 'in progress' events. Please call 586-0600 for non-emergencies and 911 for emergencies.

7-19-13



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