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Juneau, AK 99801

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Juneau Police Department

Questions Posted to "Ask a Dispatcher"

Q. What is the CBJ rule about blaring car horns at 5:30am ? Renter next door has his truck horn connected to his auto start, and every morning at 5:30 am sounds like a freight train blasting through our bedroom windows as he parks 20 feet way. Residential area and I have already lost one renter due to the honkers rudeness. I have spoke with him about it, and he says he cannot or willnot? disable the horn. I have also spoke with his landlord and he has spoke with him to no avail. Situation is getting heated and costing me good tenants. What are my rights?

Dear Juneau Resident,

Wow, is that ever obnoxious! You do have a right to be exposed to only reasonable noise, especially in a residential neighborhood at night. Noise complaints are one of the most common complaints into dispatch and one of the toughest to handle because there is a lot of subjectivity when it comes to interpreting ‘reasonable’ noise. So, grab a cup of coffee, you have probably made coffee since you have been up since 5:30, and here we go…

One option is reporting the activity and asking an officer respond and see if your neighbor can be cited for disturbing the peace (ordinance is at the end of this loooong answer). You could talk to the JPD shift supervisor, usually a sergeant, and try to arrange for an officer to be at the residence and hear the offense. There is always the possibility that if priority calls come in the officer might be sent to something else and you would have to try again another morning. If the officer determines the elements of disturbing the peace have been met to the extent needed and issues the ticket, it could be that the neighbor pays the $310 fine (it’s an infraction, listed below) and keeps up the activity.

Your second option is joining forces with the man’s landlord, and meet with the man possibly with a list of instructions on how to disable the horn feature. You would need to keep the ‘heat’ down for that process to work but at least there could be permanent results and a feud might be avoided.

Is your neighbor’s name Glenn? The following question was online directed at one of those ‘Click and Clack’ type sites:
How can I disable the horn toot when locking the doors with the remote?
I have remote start and must press the lock button 3 times to start the car. This causes the horn to beep twice.
The neighbors are not to happy about this.
Can you give me any suggestions.
Hi Glenn,
I am not sure what type of alarm system you have but the most common way of disarming the horn and putting your alarm on silent is to do the following:
1. Step next to the car and hold your arm button for about 20 seconds or so. If normally you hear a beep when you arm and disarm then you should not hear any beeps and you should see the power door locks lock the door.
IF this works then you are done. If not then try the next step.
2. Try to locate a valet switch that is normally installed with most alarms. Unlock the car with the alarm in its normal fashion.
Press this switch and hold it then try arming the alarm by holding down the arm button for at least 20 seconds or so. If this works then you are done.
I believe that this is the only way to actually disarm the toot from the horn when arming and disarming.
3. If none of these steps work then I recommend that you contact the alarm manufacturer and have them email or fax you or download instructions for your alarm.
The city ordinance is as follows:

42.20.095 Disturbing the peace.
(a) General. It is unlawful for any person willfully to make or continue to make, or cause to be made
or continued, any loud, unnecessary, or unusual noise which disturbs the peace or quiet of any neighborhood or
which causes discomfort or annoyance to any reasonable person of normal sensitivity residing in the area. The
standards which shall be considered in determining whether a violation of the provisions of this section exists
shall include the following:
(1) The volume of noise;
(2) The intensity of the noise;
(3) Whether the nature of the noise is usual or unusual;
(4) Whether the origin of the noise is natural or unnatural;
(5) The volume and intensity of the background noise, if any;
(6) The proximity of the noise to residential sleeping facilities;
(7) The nature and zoning of the area within which the noise emanates;
(8) The density of the inhabitation of the area within which the noise emanates;
(9) The time of the day or night the noise occurs;
(10) The duration of the noise;
(11) Whether the noise is recurrent, intermittent or constant;
(12) Whether the noise is produced by a commercial or noncommercial activity;
(13) Whether the noise contains pure tones.

(c) Noise emanating from vehicles.
(1) Policy. It is unlawful for any person to play, continue to play, or allow to be played, any sound
system from, within, or on any motor vehicle so that any sound, music, or vibration emanating
therefrom can be heard at a distance of more than 30 feet between the hours of 10:00 p.m. and
9:00 a.m., unless the vehicle is a sound truck operating pursuant to a permit issued under section


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