Questions Posted to "Ask a Dispatcher"
Q. What are the steps we need to take to insure that these children's welfare are looked into?
Recently I called Child protective services on the kids in our neighborhood. They then informed me that they could not do anything since we did not have a name of the parents. I then called you guys, and let you know that there were kids running wild here in the park, all young kids with no parents. Running in and out of traffic, climbing in and out of parked vehicles, six year olds watching three year olds....basically every REAL parents nightmares! We did not see any officer respond...and then about two or three hours later, a child was hit by a car. and of course the mother here was too busy with her own life to take her kid into the ER. This woman should seriously not be raising children.
Dear Juneau Resident,
I certainly understand your concern and failure to get a child medical care after he or she is injured by a car is very serious. I checked the calls from the last couple of days and didn't see what you reported so it must have been prior to yesterday. I wanted to see if there was medical care requested for the child hit by the car and what the injuries the child appeared to have.
If you can visit with your neighbors and find out the parent's name, the office of children's services can determine if they are already working with the family. They can intervene at a lower level than the police, who have to show the child was endangering themselves or another child to take emergency custody.
Deciding how close of supervision is close enough is a gray area. The injury of a child with little or loose supervision can sometimes prove a lack of appropriate supervision. I am hoping we were called once the child was hit by the car. That way the responding officer can collect information, like the parent's name, and if the elements of a criminal charge are not met a report can still be forwarded to the office of children's services.